“A design leader finds where poor design is costing the organization money and pain. […] When the boss comes to ask, the design leader will be ready with answers for them.” — Jared Spool
Another excellent read from Jared Spool. How do you make yourself valuable as a designer to your boss? Stop assuming they will instinctively see the ROI. Show them how good design saves them money.
They don’t teach you this deeper level of design leadership in art school. If I had known this fifteen years ago, I probably wouldn’t have thrown in the towel and changed jobs as often as I had. Those of us who understand good design need to take it upon ourselves to explain it to the people who are buried in the day-to-day slog of running the business.
Read the article: Yes, Alan, There Is An ROI For UX Design